Thursday, December 19, 2024

Dear Valued Customers,

We understand that some of you may experience challenges with renewals due to non-payment of fees. To help ensure uninterrupted service and avoid any future disruptions, we kindly encourage all companies to take the following steps:

  1. Use Our Online Portal: Payments made through our online portal are processed automatically, with activation typically completed within 2 hours. Please note that payments via bank transfer may take up to 14 working days to process.

  2. Assign Multiple Email Addresses: We recommend assigning more than one email address to your domain registration. This ensures that multiple team members can track and manage your business online.

  3. Renew in Advance: To prevent lapses in service, consider renewing your domain for multiple years, such as 3 or 5-year terms.

  4. Holiday Period Notice: Please be aware that due to the upcoming Christmas period, response times may be slightly delayed. We anticipate normal operations to resume on January 6, 2025.

We appreciate your understanding and cooperation in ensuring seamless service for your business.

Kind regards,
The FJ Domain Team

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